Privacy Policy

Introduction

Premier Clean KC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, mailing address, and service preferences when you request a quote or booking
• Payment Information: Credit card information processed securely through third-party payment processors
• Device Information: Browser type, IP address, operating system, and referring URLs
• Usage Data: Pages visited, time spent on pages, and clicks made on our website
• Communication Data: Messages, inquiries, and correspondence you send to us

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your cleaning service requests
• To send you booking confirmations and service-related communications
• To respond to your inquiries and provide customer support
• To improve our website functionality and user experience
• To send promotional emails and marketing materials (with your consent)
• To comply with legal obligations and protect our rights
• To analyze website usage and trends

3. Legal Basis for Processing

We process your personal data based on: (a) your consent; (b) performance of a contract with you; (c) our legitimate business interests; and (d) compliance with legal obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist us in operating our website and conducting our business
• Payment processors to handle transactions securely
• Legal authorities when required by law or to protect our rights

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or as otherwise permitted by applicable law. Booking records are typically retained for 3 years for service history and documentation purposes.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to opt-out of marketing communications
• The right to data portability

To exercise these rights, please contact us at (816) 705-0205 or through our website contact form.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information collected from you
• Right to opt-out of the sale or sharing of your personal information
• Right to non-discrimination for exercising your CCPA rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website with an updated "Last updated" date. Your continued use of our services constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: